Got Questions?

We’ve Got the Answers You Need!

Orders & Shipping

1. Where do you ship to?

We offer worldwide shipping to all major countries. Whether you’re in the U.S., Europe, or anywhere else, we’ll deliver your beauty essentials to your doorstep.

Standard shipping typically takes 5-13 business days. Express options are available for faster delivery. You can track your order at any time on our Order Tracking Page.

We offer free worldwide shipping on all orders. For expedited shipping, additional costs may apply and will be calculated at checkout.

Returns and Refunds

1. What is your return policy?

We want you to love your purchase. If you’re not completely satisfied, you can return your item within 30 days of receiving it for a full refund or exchange. Terms and conditions apply.

Contact our customer service team at support@nyrashop.com, and we’ll guide you through the process. Ensure the product is in its original condition and packaging.

Refunds are processed within 3-5 business days of receiving your returned item. Depending on your bank, it may take additional time to reflect in your account.

Payments & Security

1. What payment methods do you accept?

We accept Visa, Mastercard, PayPal, and other major credit cards through our secure payment gateway.

Absolutely! We use advanced encryption technology to ensure your payment details are 100% secure and confidential.

Products & Availability

1. Are your products authentic?

Yes, all our products are 100% authentic and sourced from trusted suppliers to ensure quality and safety.

We regularly restock our bestsellers. Sign up for our email notifications to be the first to know when your favorite items are back!

Customer Support

1. How can I contact your customer support team?

Our friendly support team is available 24/7 to assist you. You can contact us via:
• Email: support@nyrashop.com – 
• Phone: +1 (213) 555-7823
• Live Chat: Available on our website

Yes! Contact us via email or chat, and we’ll help you find the perfect products for your beauty routine.

Promotions & Discounts

1. Do you offer discounts or promotions?

Yes, we regularly run promotions and offer exclusive discounts to our subscribers. Sign up for our newsletter to stay updated!

Discounts and promotions cannot be combined unless otherwise specified.